At SavvyKart, we are committed to getting your stylish finds from our warehouse to your wardrobe as quickly and reliably as possible. This policy outlines all the details about how we ship your orders, the costs involved, and what you can expect.
1. Processing Time
All orders are processed within 1-2 business days (Monday through Friday, excluding public holidays) after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an email confirmation with your order details and a tracking number once your order has been shipped.
2. Shipping Destinations
We currently ship throughout India.
We are excited to announce that we will be launching international shipping soon! Please follow our social media for updates.
3. Shipping Partners & Methods
We partner with trusted and reliable courier services like Delhivery, DTDC, Shiprocket, etc. to ensure your order reaches you safely.
We offer the following shipping methods:
Standard Shipping (3-7 Business Days): Our most economical and popular option.
Express Shipping (2-4 Business Days): A faster delivery option for those who can’t wait. (Additional charges apply).
4. Shipping Rates
We offer transparent shipping costs with no hidden fees.
Free Standard Shipping on all orders over ₹999.
Flat Rate Shipping of ₹79 for orders below ₹999.
Express Shipping: A flat fee of ₹199 for any order value.
Your exact shipping cost will be calculated and displayed at checkout before you complete your purchase.
5. Delivery Timeframes
Standard Shipping:5-8 business days from the date of order confirmation.
Express Shipping:2-4 business days from the date of order confirmation.
Please note: These timeframes are estimates and not a guarantee. Delivery may sometimes be delayed due to unforeseen circumstances such as weather conditions, transportation delays, public holidays, or customs clearance (if applicable). We appreciate your patience and understanding in such cases.
6. Order Tracking
Once your order is shipped, you will receive an email and/or SMS with your unique tracking number and a link to track your package. You can use this number on the courier partner’s website to see the real-time status and location of your shipment.
You can also track your order by logging into your account on our website.
7. What If I’m Not Available During Delivery?
The courier partner will typically attempt delivery 2-3 times. If you are not available:
They may leave a notification at your address.
The package may be delivered to a neighbor or the building’s security desk.
It may be held at the nearest local courier office for you to pick up.
We recommend providing a shipping address where someone will be available to receive the package during the day (e.g., your workplace).
8. Incorrect Shipping Address
Please double-check your shipping address at checkout! We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you realize you’ve entered the wrong address, contact us immediately at help.savvykart@gmail.com. We will try to modify the address if the order hasn’t been shipped yet. If the package is returned to us due to an incorrect address, you will be responsible for the cost of re-shipping the order.
9. Lost or Stolen Packages
SavvyKart is not liable for any package that is lost or stolen after it has been delivered to the address provided. If your tracking information states your package was delivered but you can’t find it, we recommend first checking with neighbors or your building’s reception. If the issue persists, please contact us and we will work with the courier company to investigate.
10. Contact Us
For any questions or concerns regarding your order’s shipment, please don’t hesitate to reach out to our friendly customer service team.
Email:help.savvykart@gmail.com Hours: Mon-Sat, 10 AM – 6 PM
